The buyer who wants to use the right of withdrawal must return the goods by returning the same in a period not exceeding 14 days from the date of receipt.
The costs and risks of returning products shall be borne by the buyer, who must send them securely with the guarantees necessary so that products arrive in perfect condition. The right of withdrawal is exercised by sending a notice by mail must contain the name of the applicant, item code and description, details to make the repayment and must be sent via e-mail at
The address to send the returned product may differ depending on the product and you will be notified upon receipt of the notification referred to above.


The reimbursement, following the exercise of the right of withdrawal, will be 'activated by the Seller in the shortest time possible and in any event within thirty (30) days from the date on which the Seller is aware of the exercise of the cancellation after verification of its correct execution and acceptance of returned products.
Excluded from the right of withdrawal goods made to the customer or perishable and perishable.